What do we do? Our philosophy of care, delivered through our range of specialist services, is designed to meet the needs of the individual and enhance their quality of life. Central to our care policy is patient choice.
What is Palliative Care? Palliative care is the active, holistic care of patients with advanced, progressive illness. Management of pain and other symptoms and provision of psychological, social and spiritual support is paramount. Supportive care is a term for all services that may be required to support people with a life limiting illness and also their carer at any stage in their illness. Hospice at Home commenced as a new service in January 2008. Hospice at Home provides a dedicated specialised nursing and medical service to support patients with advanced illness who need complex care or those terminally ill patients who choose to die at home. Hospice at Home works alongside and complements existing District Nurse teams and GPs. Currently the service consists of 3 hospice nurses and operates from 8am to 8pm. In the near future we hope to extend this daytime team and then we aim to raise sufficient funds to be able to operate around the clock within the next 12 months.
How can you help?
At St Mary’s Hospice, we aim to provide the best possible care for our patients and their families and carers. To do this, we are constantly monitoring and reviewing our practices. An important part of this review is asking patients and their families/carers whether there is anything they think we could do better. If you have had experience of the care provided at St Mary’s, and would like to make a comment, good or bad, or make suggestions for improvement, please contact our Quality Manager, Kathy Graves, who will be pleased to hear from you. You can contact us via telephone: 01229 580305 or alternatively you could fill out our contact form and forward us your comment. Click here to use the contact form We also carry out regular surveys of our patients and families/carers; the results of these are published and available for you to see. Again, please contact Kathy for more information. |
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